Terms & Conditions

Please read these terms carefully before using the House of A website or placing an order.

Terms and Conditions

1. Introduction

Welcome to House of A.

These Terms and Conditions ("Terms") govern your access to and use of the House of A website, products, services, digital platforms, and related business activities.

House of A ("we," "our," "us," or "the Company") operates across multiple business areas, including 3D printing and customized products, technology solutions, transportation management services, and other ventures that may be introduced in the future.

By accessing our website, submitting an enquiry, placing an order, registering for a service, or otherwise using our offerings, you agree to these Terms to the extent applicable to your interaction with us.

If you do not agree with these Terms, please discontinue using the relevant website, product, or service.

Additional terms may apply to specific products or services. Where such terms conflict with these general Terms, the specific terms will govern the relevant service or transaction to the extent of the conflict.

2. About House of A

House of A is a growing business brand focused on developing products, technology, and business solutions across multiple industries.

Our ventures may include:

  • 3D Printing & Custom Creations: Personalized products, customized designs, decorative items, functional products, prototypes, and related services.
  • GetInRoute: Technology-enabled employee transportation management, route planning, scheduling, and related operational solutions.
  • Future Ventures: Additional products, services, platforms, and business activities introduced under the House of A brand.

The availability, scope, features, and terms of individual offerings may vary by venture.

3. Eligibility and Use of Our Website

By using our website or services, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law.
  • The information you provide is accurate and complete to the best of your knowledge.
  • You will use our website and services only for lawful purposes.
  • You will not misuse, disrupt, damage, or attempt to gain unauthorized access to our website, systems, or services.
  • You will comply with applicable laws and regulations when interacting with House of A.

Where a service is intended for business customers or authorized users, additional eligibility and access requirements may apply.

4. Products and Services

We aim to provide accurate descriptions of our products and services. However, certain details may change as our offerings evolve.

We reserve the right, subject to applicable law and any existing contractual commitments, to:

  • Introduce new products, services, or business ventures.
  • Modify product designs, service features, or specifications.
  • Update prices, availability, and service conditions.
  • Discontinue offerings where reasonably necessary.
  • Correct errors or inaccuracies in website content.

We will make reasonable efforts to communicate material changes that affect confirmed orders or ongoing services.

Images, illustrations, prototypes, and demonstrations displayed on our website may be representative. Actual products may differ slightly in colour, dimensions, finish, or appearance due to materials, manufacturing processes, screen settings, or customization requirements.

5. Orders and Customized Products

Certain House of A offerings may involve personalized or made-to-order products.

When placing an order, customers are responsible for providing accurate information, including delivery details, customization instructions, spelling, names, dimensions, and design requirements.

For customized and 3D-printed products:

  • Production may begin after the customer confirms the relevant design or specifications.
  • Minor variations may occur because of material properties, printing methods, finishing techniques, or manufacturing tolerances.
  • Changes requested after production begins may not always be possible and may involve additional charges.
  • Customers must ensure that submitted designs, photographs, text, and other materials may lawfully be used for the requested purpose.

We reserve the right to decline requests involving unlawful, infringing, harmful, or otherwise prohibited content.

Order acceptance, payment requirements, production timelines, shipping arrangements, cancellation conditions, and return eligibility may be communicated separately during the purchasing process.

6. Pricing and Payments

Prices, fees, taxes, shipping charges, and other applicable costs will be communicated through the relevant product listing, quotation, checkout process, invoice, or service agreement.

Unless otherwise stated:

  • Prices are subject to applicable taxes and statutory charges.
  • Orders or services may require full payment, an advance payment, or payment according to agreed milestones.
  • Payment must be made through the methods accepted for the relevant transaction.
  • Additional costs arising from approved changes to specifications or scope may be charged separately.
  • Business customers may be subject to separate invoicing and payment terms.

We reserve the right to correct pricing or billing errors in accordance with applicable law. If an error affects an order, we will take reasonable steps to inform the customer and resolve the issue appropriately.

7. Shipping, Delivery, and Fulfilment

Delivery estimates are provided in good faith but may be affected by production requirements, courier availability, weather, transport disruptions, or other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information and ensuring that the recipient can receive the shipment.

If delivery is delayed, unsuccessful, or requires additional arrangements, we will make reasonable efforts to communicate the relevant information.

Specific shipping, delivery, replacement, cancellation, and refund conditions may be provided in our separate Shipping Policy and Return and Refund Policy.

8. GetInRoute and Technology Services

House of A may provide technology-based services through GetInRoute and other platforms.

Depending on the applicable service agreement, these services may include route planning, scheduling, transportation coordination, trip management, notifications, reporting, and related operational tools.

8.1 Service Availability

We aim to maintain reliable service availability. However, uninterrupted access cannot be guaranteed.

Services may occasionally be affected by maintenance, internet connectivity, third-party systems, technical failures, or other operational circumstances.

8.2 Accuracy of Information

Technology-generated routes, schedules, estimates, notifications, and operational information are intended to support decision-making. They may be affected by incomplete information, changing traffic conditions, incorrect inputs, connectivity issues, or other factors.

Customers and authorized operators remain responsible for reviewing relevant information and making appropriate operational decisions.

8.3 Customer Responsibilities

Organizations using transportation management services are responsible for providing accurate information, ensuring appropriate authorization, managing their personnel and transportation arrangements, and complying with applicable laws.

The allocation of responsibility for drivers, vehicles, passengers, transportation vendors, and operational decisions will depend on the applicable service agreement and the parties' actual roles.

8.4 Separate Service Agreements

GetInRoute may have additional terms governing subscriptions, user accounts, service levels, data processing, permitted use, fees, and termination.

Where applicable, those service-specific terms will supplement these general Terms.

9. Intellectual Property

Unless otherwise stated, the House of A name, logo, branding, website content, original designs, graphics, text, and other materials made available by us are owned by or lawfully used by the relevant rights holder.

You may not reproduce, distribute, modify, commercially exploit, or otherwise use our protected materials without appropriate authorization, except where permitted by applicable law.

Customers may retain rights in designs, photographs, artwork, or other materials they independently provide to us. By submitting such materials, customers grant us permission to use them only as reasonably necessary to assess, produce, deliver, or support the requested product or service, subject to any separate agreement and applicable law.

Ownership and permitted use of custom designs, software, commissioned work, prototypes, and other deliverables may be governed by a separate written agreement.

10. User Submissions and Prohibited Activities

When submitting information, files, designs, messages, or other content through our website or services, you agree not to submit content that:

  • Violates another person's intellectual property or privacy rights.
  • Is unlawful, fraudulent, threatening, or otherwise prohibited by law.
  • Contains malicious software or material intended to compromise systems.
  • Misrepresents your identity or authority.
  • Interferes with the security, functionality, or lawful operation of our services.

You remain responsible for the content and materials you submit and for ensuring that you have the necessary rights and permissions to provide them.

We may restrict or refuse submissions that violate these Terms or applicable law.

11. Privacy and Data Protection

Your use of our website and services is also subject to our Privacy Policy, which explains how we collect, use, disclose, retain, and protect personal information.

Depending on the service, information may include contact details, order information, customer communications, customization files, or transportation-related operational information.

By using our services, you acknowledge that relevant information may be processed as described in the applicable Privacy Policy and service-specific notices.

Where consent or another legal basis is required, we will handle personal information in accordance with applicable law.

12. Third-Party Services and Links

Our website and services may rely on or link to third-party platforms, including payment providers, hosting services, logistics providers, mapping services, communication tools, and external websites.

These third parties may operate under their own terms and privacy policies.

We are not responsible for the independent operations or policies of third parties, except to the extent responsibility cannot lawfully be excluded or otherwise applies under an agreement or applicable law.

13. Cancellations, Returns, and Refunds

Cancellation, return, replacement, and refund eligibility depends on the nature of the product or service and the circumstances of the request.

Customers should consult our Return and Refund Policy and any relevant service-specific terms before placing an order or subscribing to a service.

Customized or made-to-order products may be subject to different conditions from standard products, particularly once production has begun. However, nothing in these Terms removes any rights or remedies available to customers under applicable law.

For technology services, cancellation, subscription termination, refunds, and outstanding payments may be governed by the applicable service agreement.

14. Disclaimers

To the extent permitted by applicable law, our website and general informational content are provided on an "as available" basis.

We make reasonable efforts to maintain accurate information and reliable services, but we do not guarantee that:

  • The website will always be available or free from technical errors.
  • Every product or service will meet every individual expectation.
  • Information provided through our website or technology platforms will always be complete, current, or error-free.
  • Third-party services will operate without interruption.

Specific warranties, service commitments, product guarantees, or performance standards may be set out separately in writing.

Nothing in this section excludes a warranty or consumer right that cannot lawfully be excluded.

15. Limitation of Liability

To the extent permitted by applicable law, House of A will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services where such exclusion is legally permitted.

We are not responsible for delays or failures caused by circumstances reasonably beyond our control, including natural disasters, infrastructure failures, network outages, government restrictions, or third-party service interruptions.

Nothing in these Terms excludes or limits liability for fraud, wilful misconduct, or any liability that cannot legally be excluded or limited.

Any additional liability limits applicable to a particular product or service must be agreed separately where required and must comply with applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or expenses arising from your unlawful use of our services, your material breach of these Terms, or your infringement of another person's rights.

This provision does not require you to indemnify House of A for losses caused by our own unlawful conduct or to the extent such an obligation would be prohibited by law.

17. Suspension and Termination

We may suspend or restrict access to a website, account, product, or service where reasonably necessary to address security risks, unlawful activity, material breaches of these Terms, non-payment, or other legitimate operational concerns.

Where appropriate and legally permissible, we will provide notice and an opportunity to resolve the issue.

Termination of a specific service may also be governed by the applicable order terms, subscription conditions, or written agreement.

Any rights or obligations that should reasonably continue after termination, including payment obligations, confidentiality, intellectual property rights, and accrued liabilities, will survive to the extent applicable.

18. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business, products, services, technology, or legal requirements.

The updated version will be published on this page with a revised Last Updated date.

Where required by law or an applicable agreement, we will provide notice of material changes or obtain any necessary consent.

Continued use of the relevant services after changes take effect will be subject to the revised Terms to the extent permitted by law.

19. Governing Law and Dispute Resolution

These Terms are intended to be governed by the laws of India, subject to applicable mandatory legal requirements.

Any dispute arising from these Terms should first be addressed through good-faith discussions between the parties.

If the dispute cannot be resolved informally, it may be referred to the appropriate courts or dispute-resolution process having jurisdiction under applicable law.

Nothing in this section prevents consumers from exercising statutory rights or approaching a forum available to them under applicable law.

20. Severability

If any provision of these Terms is held to be invalid, unlawful, or unenforceable, that provision will be limited or interpreted to the extent necessary to make it enforceable where legally possible.

The remaining provisions will continue in effect to the extent they remain valid and enforceable.

21. Entire Agreement

These Terms, together with the applicable Privacy Policy, Return and Refund Policy, service-specific terms, and any signed agreements, govern the relevant relationship between House of A and the user.

Where a separate written agreement applies to a particular service or transaction, it will take precedence over these general Terms to the extent of any inconsistency, subject to applicable law.

22. Contact Information

For questions about these Terms and Conditions, our products, our services, or other business-related matters, please contact us.

Business Name: House of A

Website: HouseOfA.in

Email: Insert your official business email address

Location: Bengaluru, Karnataka, India

Have Questions About Our Terms?

Our team is happy to clarify any aspect of our terms before you make a purchase or use our services.

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