Return & Refund Policy

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help resolve the issue.

1. Return Eligibility

Eligible products may be returned within the specified return period (typically 7 days from delivery) if they are damaged, defective, or incorrect.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Inspection Process

Refunds will be processed after the returned item has been inspected by our quality assurance team. Once we receive your item, we will notify you of the status of your refund after inspecting the product.

3. Refund Processing

If your return is approved, we will initiate a refund to your original method of payment (or store credit, depending on your choice). The refund amount will typically be credited back to your account within 5 to 7 business days, subject to your card issuer's policies.

4. Exclusions & Product Specific Policies

Certain items such as custom-made products, baby items, or personal care products may have customized return guidelines due to hygiene standards. Please review the individual product return policy before placing your order.